A fine place to hold summer weddings and receptions, easily accessed from 407 and QEW from both Toronto and Niagara. The landscaped garden layout is exceptional with very nicely planted flower beds and shrubbery. The large and well appointed dining hall on the First Floor offered a fine Italian menu (there may be other choices on demand !) The minus point is the lift access to the First Floor and the lack of toilet facilities on that floor or near the open garden reception areas. And if it is good sunny weather and you have to sit on the lawns, do be sure to pack a sunshade or umbrella !They could also do with a small reception desk at the parking area to direct guests attending a large party.
So disappointed in white oaks. My husband and I arrived at 430pm for our 5pm massages. We had requested a pregnancy massage for my self and a female masseuse for my husband. We set up a nice weekend in Niagara got a babysitter. We arrive and are told only male masseuses. To compensate offered free drinks at the bar even though I booked a pregnancy massage. I am so disappointed our weekend was ruined. They stated they called and and told me there were only males but I recieved no call. I received a confirmation text message for the appointment and I confirmed it 4 days before arriving. I am just so upset with this experience I will never ever return.
What stood out to me as the biggest positive was how friendly the staff were... and the hosts/greeters by the front doors are a really nice touch. The biggest drawback was the room itself. For such a highly rated venue, I expected something sharp and excellent. It was spacious in size, but only average in appearance. My room was dated, the fridge was broken, and the arm rests of the chairs were soiled. It could use a decorative overhaul.
I stayed at White Oaks with a group of 8 girlfriends on a ladies weekend. We enjoyed the spa, including a VIP lounge with drinks and snacks. The rooms were beautiful and spacious and well equipped for 4 guests per room. We loved it all! Thank you!
This was my 5th stay. Lovely hotel overall. Be prepared for the many conferences ( and Weddings) that may go on while you are there. Rooms in the tower are very nice. Location is fantastic; close to the highway and the outlet mall. Dinner at LIV is pricey but the casual restaurant is very good and more reasonably priced. Would not recommend the spa. Guests are lined up like an assembly line waiting for their treatment and the spa technicians are mediocre compared to most hotel spas. Prices for treatments are high for what you get. Go visit the near by wineries instead.
White Oaks Conference Resort and Spa is a Canadian Gym based in Niagara-on-the-Lake, Ontario. White Oaks Conference Resort and Spa is located at 253 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0, Canada.
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